Norfolk’s Safety Action Plan, adopted June 24, 2025, found 23 miles of city street carrying 57 percent of the crashes that killed or seriously injured someone from 2016 through 2023. This page covers what changes a claim here: that corridor, the port and transit traffic on it, and the notice clocks a public defendant starts. Tell us what happened and someone can say which applies.
What Norfolk’s own safety plan found
One to five: Norfolk Safety Action Plan, June 2025, city roads, 2016 to 2023. Six: Virginia DMV, 2025, all roads.
23 miles carried 57 percent of the worst crashes
137 deaths and 965 serious injuries
34 percent of fatal crashes involved a pedestrian
63 percent of fatal crashes happened after dark
Heavy vehicle crashes rose about 30 percent
3,966 crashes, 26 deaths in 2025
Tidewater Drive, the corridor the city ranked first
Two miles the city studied and wrote down
The plan ranks Tidewater Drive from the Interstate 64 underpass to Lafayette Boulevard first: four lanes, 35 mph, about 38,000 vehicles a day on VDOT’s 2022 count. From 2016 through 2023 it recorded 723 crashes, nine deaths and 32 serious injuries, impaired driving in 46 percent of the fatal and serious ones, 55 percent of its pedestrian crashes fatal or serious. A November 2024 field review logged missing signal backplates, potholes, rutting and skid marks at Alsace and Norview avenues. At Stanley Street: 102 crashes, one death, six serious injuries.
Crossing where the paint has worn off
From Ghent to Waterfront to ODU and NSU, pedestrian injury claims in Virginia often start with the traffic rules. Under Virginia law, crossing outside a marked crosswalk is not automatically negligence, though pedestrians should use crosswalks when possible and avoid interfering with traffic. Drivers must stop for pedestrians in or approaching their lane at a marked crosswalk. Virginia’s last clear chance rule may also apply, depending on whether the pedestrian was helpless or merely inattentive.
Why choose Gray Broughton Injury Law?
The other vehicle is often not a private car
It may belong to a transit district, a drayage carrier or the federal government.
Records that sit on somebody else's system
Onboard video, telematics and duty status logs are overwritten, so preservation demands go early.
Veteran led, and built for the record
Gray Broughton is veteran owned and its trial lawyers include former military JAG officers. Sentara Norfolk General is a Level I trauma center on the health department’s 2026 list.
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Tell us what happened and what you have so far: the crash report number, the name of the other driver’s insurer, where you were treated. Someone reads every one of these. You will hear back with a plain answer about whether a deadline is already running, and the review does not commit you to anything.
It's Easy to Get Started
The firm insurance companies do not want to see
Trial lawyers, not settlement lawyers
The firm builds a file from the first medical record as though a jury will see it. That is what gives a settlement conversation any weight, and insurers price a case differently when the preparation is already done.
Veteran owned, and it shows in the preparation
Gray Broughton is veteran owned and its trial lawyers include former military JAG officers. What carries over is not a slogan. It is documentation, and the assumption that the other side will test every piece of it.
A caseload small enough to work
The firm takes fewer cases than it could. A client should be able to reach the person handling the file and get a straight answer about what happens next and why it matters.
Other lawyers send their cases here
Virginia firms refer cases to Gray Broughton and bring the firm in as co-counsel on catastrophic files. A referral from someone who does this for a living is the hardest recommendation to manufacture.
Contact a Norfolk Personal Injury Lawyer Today
At Gray Broughton, our attorneys work all across Virginia, including Norfolk. If you’ve suffered serious injuries due to the negligence of another person, we’re here to fight for fair and maximum compensation on your behalf. Contact us today to schedule a free, no-obligation consultation with a personal injury attorney in Norfolk that you can trust.
Where Norfolk claims start
Truck crashes on Norfolk's port routes
Drayage tractors serving Norfolk International Terminals belong to a fleet, not to the driver, and VDOT’s 2025 count puts Hampton Boulevard at 4.8 percent trucks. Commercial vehicle and fleet claims start with who owned the tractor.
Bus and government vehicle crashes in Norfolk
A transit bus, a city truck and a federal vehicle each carry a different defendant, a different notice recipient and a different clock. The underlying car accident claim is ordinary negligence. Its defendant is not.
Pedestrians killed in Norfolk crashes
Norfolk’s Safety Action Plan found pedestrians were 3 percent of city crashes and 34 percent of the fatal ones from 2016 through 2023. In a wrongful death action the two years run from the death, not the crash.
Brain injuries after a Tidewater Drive crash
Head injuries from a Tidewater Drive crash often surface days later, after the adjuster has valued the file on an emergency room note that says nothing about them. A traumatic brain injury claim starts at the first record.
If you are not sure which of those describes what happened, start with what you do know: the road, the date, and what was written on the side of the other vehicle.
Port trucks and the records a carrier keeps
The plan counted 1,267 heavy vehicle crashes in Norfolk from 2016 through 2023. Same-direction sideswipes were 26 percent of those against 9 percent citywide, and Va. Code 46.2-804(2) requires a vehicle to stay within one lane. VDOT’s 2025 counts put the Downtown Tunnel at 77,000 vehicles a day at a 6.3 to 7.2 percent truck share, the largest in that table.
A claim against the trucking company reaches records no private driver keeps: duty status logs, maintenance and inspection reports under 49 C.F.R. 395.8, 396.3 and 396.11, all on short retention periods.
When a bus or another government vehicle was involved
Norfolk recorded 738 crashes involving Hampton Roads Transit vehicles from January 2020 through June 2024, an average of 164 a year and 220 in 2023. Only 44 appear in police reports. HRT Route 8, mainly along Tidewater Drive, had the highest crashes per 100,000 vehicle revenue miles of any HRT route. Where no report exists the record is the operator’s: onboard video, telematics, dispatch logs and the driver’s own incident report. Va. Code 8.01-379.2:1 puts a duty on a potential litigant to preserve evidence relevant to foreseeable litigation, weighing the totality of the circumstances to decide when that duty began.
Under Va. Code 8.01-195.3 a transportation district answers for an employee’s negligence in the scope of employment, capped at $100,000 for causes accruing on or after July 1, 1993, or any greater policy limits in force. Whether this operator is such a district is unsettled. Section 33.2-1927 puts no liability on a member city.
Crashes involving the federal government run on a separate track
The U.S. Department of Defense tops Norfolk’s own 2025 list of the city’s largest employers, sourced to Virginia Employment Commission data. When a federal employee on duty causes the injury, the claim runs under the Federal Tort Claims Act. 28 U.S.C. 2675 makes agency disposition a prerequisite to suit, and 28 C.F.R. 14.2(a) treats a claim as presented when the agency receives an executed Standard Form 95 with a sum certain. The process lives on the page about injuries involving veterans.
Virginia does not divide fault between the parties
The rule, from Litchford v. Hancock, is that negligence of the parties may not be compared, and any negligence of a plaintiff which is a proximate cause of the accident will bar a recovery. Virginia’s model jury instruction says the same. There is no percentage in it.
Which court hears a Norfolk case
Norfolk is an independent city. Its circuit court, the Fourth Judicial Circuit, and the general district court civil division share 150 St. Paul’s Boulevard. Federal claims go to the Walter E. Hoffman United States Courthouse, 600 Granby Street. The amount decides the state court:
- $4,500 or less: general district court only.
- $4,500 to $50,000: either, and the plaintiff chooses.
- Above $50,000: circuit court.
That $50,000 ceiling replaced $25,000 in 2025 and reaches all civil actions, so older summaries are stale.
The deadlines, and how the defendant changes them
| Claim against | The rule, and where notice goes |
|---|---|
| A private driver, business or carrier | Generally two years from accrual, whatever the theory of recovery, unless another statute provides otherwise. Tolled for a minor or an incapacitated person. |
| The City of Norfolk | Written notice of the nature, time and place within six months of accrual or the claim is forever barred, to the City Attorney’s Office, 810 Union Street, Suite 900. Filed on receipt, which the claimant proves. Actual knowledge inside those months saves it, and Section 8.01-229 tolls for disability. |
| A transportation district, including a transit operator | Written notice within one year, stating the nature, time and place and the agency alleged liable, to the chairman of the commission. Capped, and actual knowledge saves a late notice. |
| VDOT, on a state maintained road or work zone | The same one-year notice and savings clause, filed with the Commissioner of Highways when VDOT is the agency alleged liable. |
| The United States | A written claim to the agency within two years, then suit within six months of a mailed final denial. |
What Norfolk publishes about sending the notice
Norfolk’s Risk Management Division publishes what the notice must contain: name and address, date, time and location, who was involved, and why the city is responsible. It says notice may be hand delivered, mailed or sent by commercial delivery to the City Attorney’s Office. It also offers an email address and a fax line. The statute names only those three.
Contact a Personal Injury Lawyer Serving Norfolk, Virginia Today
Six months is a short clock, and it starts on the day of the crash rather than the day you find out who is responsible. If one of those rows may describe your claim, that is a reason to call this week. It costs nothing and commits you to nothing.
Frequently asked questions
Yes. Only 44 of the 738 transit vehicle crashes Norfolk recorded from January 2020 through June 2024 reached a police report. Where none was made, the operator’s video, telematics and dispatch logs are the record, and a preservation demand goes out early.
Which government it was decides the deadline. A city vehicle takes written notice to the City Attorney’s Office within six months, unless the city already had actual knowledge. A transit district takes a one-year notice to the commission chairman, a federal driver on duty a written claim.
Standard Form 95 is the written claim presented to a federal agency, and 28 U.S.C. 2675 makes agency disposition a prerequisite to suit. Under 28 C.F.R. 14.2(a) it counts as presented when the agency receives it with a sum certain.
It changes who you look at, and how quickly. Who controlled the work zone that day takes investigation, and Section 46.2-804 counts temporary devices that emulate lane lines as traffic lines, so the markings must be photographed before the next shift.
From the Norfolk Police Central Records Division at the Police Operations Center, 3661 E. Virginia Beach Blvd, 9 a.m. to 3 p.m. The city’s published fee schedule lists an accident report copy at $10, and you bring two forms of identification.
It can change who may have evidence or responsibility. ODU operates Monarch Transit, including routes through campus and to Norfolk State, while surrounding streets may involve the city, HRT or another driver. The first step is identifying exactly where the crash happened and who controlled the vehicle, road or crossing.
Not necessarily. Norfolk State operates its own transportation fleet, but HRT service also connects to the campus. A crash may involve the university, HRT, a contractor or another driver, and each can bring different notice rules and insurance. Identifying who owned and operated the vehicle should happen before evidence such as video and fleet records disappears.






